Privacy policy.

Last Updated: June 21, 2024

Welcome to RadiantRock.com ("we", "us", "our"), the website for Radiant Rock Resources, LLC. We are committed to protecting the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, and share information about you when you visit or use our services through RadiantRock.com. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Information that you provide by filling in forms on our website, such as your name, email address, phone number, and any other information you choose to provide.

  • Usage Data: Details of your visits to our website, including traffic data, location data, logs, and other communication data, as well as the resources that you access and use on the website.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and maintain our website

  • Improve your experience on our website

  • Understand how our website is used

  • Communicate with you, including sending notices, updates, security alerts, and support and administrative messages

  • Provide customer service and support

  • Send you promotional communications, in accordance with your communication preferences

3. Sharing Your Information

We may share your personal information with third parties in certain circumstances, including:

  • For Legal Reasons: When we believe disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of users of the website or the public, or protect against legal liability.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Security of Your Information

The security of your personal information is important to us. We implement a variety of security measures designed to maintain the safety of your personal information but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object to further processing of your personal information. You can exercise these rights by contacting us directly.

6. Third-Party Websites

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Children's Privacy

Our website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective.

9. For Telemarketing and Text Message Purposes 

Telemarketing and Text Message Terms of Service and Privacy Policy are intended to supplement the provisions of the General Terms of Service and Privacy Policy specifically with respect to Telemarketing & Text Messaging (SMS and MMS) where you have provided “prior express written consent” within the meaning of the Telephone Consumer Protection Act (“TCPA”), you consent to receive telephone calls, including artificial voice calls, pre-recorded messages and/or calls delivered via automated technology and TEXT/SMS messages. Telephone number(s) that you provide are not required to provide this consent to obtain access, request info or purchase our product. 

Telemarketing and Text Message Terms of Service and Privacy Policy will not limit, supersede or override the General Terms of Service and Privacy Policy, and should be interpreted accordingly. In the event of a conflict between the Telemarketing and Text Message Terms of Service and Privacy Policy and the General Terms of Service and Privacy Policy, the Telemarketing and Text Message Terms of Service and Privacy Policy shall prevail with respect to issues specific to text messaging & telemarketing. For the avoidance of doubt, if there are terms and conditions in the General Terms of Service and Privacy Policy regarding subjects on which the Telemarketing and Text Message Terms of Service and Privacy Policy are silent, such silence will not constitute a conflict and the terms and conditions in the General Terms of Service and Privacy Policy will control in those situations.

When you opt-in to the service, we will send you an SMS message to confirm your signup.

This service is used to send you notifications about the status of your account or service, for scheduling appointments, to provide customer support, communicate product or feature announcements, or to send you promotional offers about our products and services even if your mobile number is registered on any state or federal do-not-call list.

Overall message frequency varies and depends on account activity. However, text messages that are promotional in nature will be limited to 4 or less text messages per month. Promotional Text messages may include coupons, offers, upgrades, and new plans that we believe you may be interested in.   

You can cancel and opt out of future text messages, subscriptions and service at any time by texting one of the following words “STOP”, “END”, “CANCEL”, “QUIT”, “OPT OUT”, ”UNSUBSCRIBE”. After you send the message “STOP”, “END”, “CANCEL”, “QUIT”, “OPT OUT”, ”UNSUBSCRIBE” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just text us “Join”, “Resume” “Start” or “Opt In”, or follow the instructions in the unsubscribe message or sign up as you did the first time, and we will start sending messages to you again.

You may be provided in the unsubscribe confirmation with an option to unsubscribe for promotional offers only but continue to get text messages regarding account activities and notices. If you have chosen this option, please follow the instructions in the unsubscribe text message to unsubscribe to just promotional text messages.

If at any time you forget what keywords are supported, just text us “HELP” or “INFO”. After you send the message “HELP” or “INFO” to us, we will respond with instructions on how to use our service, how to unsubscribe and our contact information including:

510 N. Big Spring St., Midland, TX 79701
(432) 309-3808
contactus@RadiantRock.com

Neither Company/Brand or the mobile network operators liable for delayed or undelivered messages.

We have a right to modify any telephone or short code we use to operate the service at any time. However, if this happens, our Company/Brand will be clearly communicated in the text message and all the terms herein apply. In other words, you’re opting in to receive text messages from our Company/Brand, not from a specific sender ID or phone number. Your right to manage the type and frequency of messages will apply to all messages sent from our Company/Brand to you regardless of the sender ID or phone number the messages are sent from.

As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this text messaging program, you can send an email to: your company’s support email address.

Opt-in data and consent for text messaging will not be shared with any third parties except with technology partners for the purpose of enabling and operating our telemarketing & text messaging program (i.e., facilitating the sending and receiving of text messages). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website may use cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder text messages. Abandoned shopping cart notices are not considered promotional.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at

510 N. Big Spring St., Midland, TX 79701
(432) 309-3808
contactus@RadiantRock.com